Non-Degree Course Refund Policy

Policy Number: 
5.6.101
Reviewed: 
4/19/2023, 8/8, 8/14, 2/8/2024
Revised: 
4/19/2023, 8/14/2023, 1/16, 2/8/2024, 7/9/2026 Pending BOT approval

Any student who wishes to withdraw from a non-degree course must notify the instructor in writing of this action.  

Refund Policy 

MTSA will permit any student to cancel their enrollment agreement in a non-degree course within five MTSA business days of the enrollment day. Should a cancellation occur, MTSA will refund 100% of the tuition payment that was made by the student, minus the non-refundable portion (30%) submitted to hold the student's position in the class. Students withdrawing for medical reasons are assessed and adjusted no differently than other withdrawals. 

Students who withdraw after this deadline will not receive a refund.

Determination of the Withdrawal Date 

The student’s withdrawal date is the date the student submits the signed withdrawal form to the Registrar's Office. 

Administrative Withdrawal

Students may be administratively withdrawn from a course for non-attendance/participation. Any student who does not attend/participate in the course within 5 MTSA business days will be administratively withdrawn from the course.

Students will not receive a refund if Administratively Withdrawn.

To demonstrate initial active engagement in a course, each student must log into each course in which they are enrolled and complete the course participation survey in the Learning Management System by the deadline to drop the course. Through this survey, the student confirms that they have read the course syllabus and plan to participate in the course. Failure to complete this survey by the deadline to drop the course will result in Administrative Withdrawal.

Completion of the course participation survey demonstrates initial engagement only. If a student completes the course participation survey but does not complete any additional coursework or other academically related course activity by the withdrawal deadline, defined as the point at which 60% of the course or period of attendance has been completed, the student may be administratively withdrawn for non-participation.

The administrative withdrawal date will be determined based on the student’s last documented academically related activity. 

The Registrar’s Office will email students each semester to remind them of this requirement.

MTSA Internal Withdrawal Procedures: 

  1. Notify in writing the instructor who will in turn notify the Program Director and Registrar of your intent to withdraw. 

  2. Schedule an appointment with the Executive Vice President if requested. 

  3. The Registrar sends the student the withdrawal form to complete and sign electronically.
  4. After the student signs, the completed form is sent to the instructor for signature.
  5. The withdrawal process will be initiated upon receipt of the completed withdrawal form.